•Assisting clients in the effective use of technology (word, excel, powerpoint, …)
•Assist with client pitches
•Assist with clients working in our offices in both meeting rooms and secondment roles.
•Raise awareness of the technology available including mobile working
•Increase the knowledge of business support functions to ensure that they take advantage of all IT services available.
•Report interest in training at monthly and quarterly intervals.
•Perform desk side coaching and ensuring every new starter is IT proficient quickly.
•Assist technical teams with IT support of high profile incidents.
•Perform basic site management of IT equipment.
•Effectively communicate End User issues, plans and general End User feedback to the Central IT department
•Effectively communicate IT issues/progress to local office end users from central IT teams
•Maintain your own Personal Development Plan and assist your colleagues to progress with their own
•Induct new starters into the firm
•Respond to “How do I” requests for multiple offices
•Deliver and evaluate Curriculum Training
•Create Training materials (articles / e-learning)
Technical competency in software used in a professional services environment
Some training experience
Spoken French and English
This entry passed through the Full-Text RSS service – if this is your content and you’re reading it on someone else’s site, please read the FAQ at fivefilters.org/content-only/faq.php#publishers.