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French Inbound Sales Representatives (BARCELONA,Spain)

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SELLBYTEL is one of the leading European service providers for Customer Management Solutions with more than 5.500 employees at 38 locations in Germany, France, Spain, Scotland, Poland, Czech Republic, Russia and Tunisia. Our clients belong to the top 500 business companies in the sectors IT and hi-tech, telecommunications, automotive, financial services, health care and commerce.
We are a dynamic company in constant growth. Please find more about us on our corporate website www.SELLBYTEL.com

Our Company SELLBYTEL Group is now looking for a French Inbound Sales Representative for our customer leader in
the technological sector.

This role is responsible for servicing the inbound calls generated from Small/Medium Business marketplace.

The Inbound Sales Representative will ensure that SMB customers are effectively supported in their requirements by being guided
through the intricacies of IT/technologic products carried by the Store.

Responsibilities

Handle and close inbound direct sales opportunities SMB to achieve direct quota

- Make outbound calls and quotes to potential customers (Store installed base, follow up inbound calls, follow up web
contact)

- Maximise Store revenue by upselling/cross-selling to increase units and $ per order

- Manage pricing to the Store business rules to optimise revenue and margin

- Commercial knowledge (e.g. distance selling, data protection, export, etc)

-Product / services knowledge (PSG/IPG/ESG/HPS)

-Managing and updating CRM - Siebel

-Ensuring personal knowledge of the Store portfolio is maintained
SMB market needs and solutions

-Competitive environment

-Inventory availability

-Escalation tool EMEA


We offer


- Annual Salary: 16.000 gross/year + 4.000 gross/year (up on sales targets)

- Opportunity to join our international team

- Location: Barcelona Centre

- Free languages courses in Spanish / Catalan


Candidate Profile

- French native speaker
- High level of English
- Negotiation techniques
- Advanced selling skills
- Cross-selling/upselling
- Proactive and service attitude
- IT literate
- Minimum of 1 year relevant experience
- Experience in acquiring and developing new accounts
- Hold business level conversations deriving customer need before positioning product & price
- Strong personal interest & curiosity in IT products and applications
- Real capability to listen to customers
- Ability to conduct effective qualification skills, to ensure that they gain a comprehensive understanding of customer needs, accounts qualification, customer choice drivers
- Strong sense of customer service/TCE


IF YOU ARE INTERESTED, PLEASE CONTACT: This e-mail address is being protected from spambots. You need JavaScript enabled to view it REF: CRAIG.STORE



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