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1st level Technical Support Consultant- GERMAN OR FRENCH NATIVE (Sofia, Bulgaria)

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Location: Sofia, Bulgaria
Languages: German or French (C1) + English (B1)

Have you ever dreamed of working for one of the biggest multinational technology companies?

Would you like to be part of the world of high technology and cutting-edge solutions? If yes, then you are
the right person for us!

We are now hiring for a new, super cool project...

Your role
• To deliver outstanding client service and achieve great customer experience and satisfaction;
• To understand user needs and assist with general inquiries, product support and troubleshooting
via phone, e-mail and chat;
• Tech-savvy and willing to gain and share knowledge.

What we are looking for
• Native/fluent level German or French (C1);
• Good understanding of English (B1);
• Person with strong analytical, problem solving and general troubleshooting skills;
• Team player and positive thinker;
• Passionate about learning and development;
• Good communication skills.

Our Offer
Our client believes the staff is their most important asset and therefore we take pride in finding the
best, most talented and driven employees.
Among the benefits of working with us* are:
• salary much higher than the average Bulgarian wage (2200 BGNgross);
• accommodation in a hotel or apartment arranged by our client, for a period of up to 1
month, in the beginning of the employment;
• support in finding an apartment afterwards;
• monthly rental bonus (after the accommodation in a hotel/apartment, arranged by our
client), in addition to monthly salary, for the amount of 300 BGNgross;
• reimbursement of a ticket, for the amount of up to 150€, received with employee's
first salary;
• all our employees receive also: 1) meal vouchers (60 BGN), per month for 8-hour
working day; 2) additional health coverage; 3) free transportation for yearly and late
• In our client offices they have: free gym, yoga, massage, corporate psychologist,
healthy days/weeks.

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